Avoid these common mistakes as a first-time luxury air traveler

A travel expert shares etiquette guidance for first-time premium cabin passengers who access luxury air travel through credit card rewards and airline points programs.

Gilbert Ott, who flies more than 200,000 miles annually, says understanding the distinct purposes of premium cabins helps passengers navigate the experience appropriately. "First class is about indulgence," Ott says, while business class prioritizes efficiency for sleeping and working.

First and business-class travelers receive welcome gifts, multicourse meals, and private seats for lounging. While tickets aren't cheap, credit card and airline rewards programs have made these luxurious cabins accessible for people accumulating points and miles.

Ott advises first-time upgraders to avoid common missteps, particularly in first class, where most amenities are included in the ticket price. "I think the etiquette is that first class is about indulgence," he says, noting passengers need not question whether each offering is complimentary. He adds there's nothing wrong with "filling your boots" to make the most of the perks.

The experience differs notably between cabin types. First class typically seats fewer than 10 passengers and offers personalized service, while business class serves larger numbers and emphasizes efficiency. "Business class is about efficiency. It's a comfortable seat where you can sleep or work," Ott says.

Many airlines now feature door-equipped suites in premium cabins, creating additional privacy considerations. Ott cautions against hovering over other passengers when accessing overhead bins. "Don't awkwardly hover over the person because the whole idea of doors is that people can't look in on you," he says. "So when you wake up and someone is looking over your space, it's odd."

While premium cabin passengers typically have priority access to overhead storage, Ott recommends keeping belongings in designated areas above assigned seats rather than spreading items across multiple bins.

"There's a lot of work that goes into all those meals and drinks," Ott says. "So if you're looking for an over-the-top experience, then first class is where you can expect staff to make the flight awesome. And that's what you're paying for."

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