United Airlines said on Tuesday that an acute shortage of air traffic controllers was causing "significant disruption" for travelers at its busy Newark, New
November 26, 2024
A leaked internal United Airlines memo reveals the airline plans to crack down on flight attendants using personal electronic devices while on duty, threatening disciplinary action “up to and including termination.” The harsh policy aims to improve inflight safety and customer service quality but seems overly strict given the ubiquity of smartphones in modern life. The memo, shared anonymously by flight attendants, mandates no personal device usage “while customers are on board the aircraft, with the exception of crew rest” (Live and Let’s Fly). United argues attendants cannot “provide visible and attentive service to customers” if distracted by phones and
February 02, 2024
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